Frequently Asked Questions

Do I have to register?

Yes. Registration is on the day of the auction. You will be required to provide your full name or company name, address and telephone number as a security requirement.

Is there a charge to register?

No charge.

When can I view goods that are for sale?

The majority of auctions have a public viewing time the day preceding the auction day. All details of these viewing times are published in newspaper advertising and our website.

When is the auction catalogue available?

The catalogue for each auction is usually available the day prior to an auction and published on the website.

What is the order of the auction?

The auction is conducted strictly in numerical order.

What is the Buyers Premium?

A buyer's premium is a charge levied by the auction house which is paid by the buyer in addition to the hammer price. The buyer’s premium is inclusive of GST. Currently our Buyer’s Premium is 13.04% plus GST which makes the total Buyer’s Premium payable 15%.

What is a reserve price?

The reserve price is set by the vendor. It is a level that until reached the auctioneer has no authority to sell.

Do all lots have a reserve price?


What happens if something does not sell?

You can approach the Auctioneer after an auction to purchase an item that did not sell who in turn will contact the vendor with your offer for his approval to accept or decline.

Can I leave an absentee bid or bid by phone?

Yes. You are welcome to leave absentee bids or bid by phone. However, it is a requirement that you have personally inspected the items you wish to purchase, other absentee bids made without physically viewing are at your own risk.

Am I able to sell items at auction?

Yes. Please telephone or visit our auction rooms and the auctioneer will gladly express an opinion you without obligation or costs the most financially beneficial method of disposal.

How do I subscribe for email reminders?

Join our Newsletter. You will find the link on the home page. Fill in your details and you will automatically be sent an email each time an auction is advertised.


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